The February 7, 2018 edition of the Los Angeles Times featured an investigative story about our ongoing concerns regarding the faulty inverters in certain 2010-2014 Toyota Prius vehicles.
We have done our best to advise you and to push Toyota to issue a permanent safety remedy. We are deeply concerned that these cars pose unreasonable risks of accidents and bodily injury and that they continue to endanger thousands of Toyota drivers, passengers, families and others on the road. We have tried to work with Toyota to make our customers safer. They have failed to respond adequately to our safety concerns. We find this unacceptable and inexcusable.
As you can read in the story in the LA Times, we have filed a lawsuit against Toyota. We cannot in good conscience sell these cars to anyone until and unless these safety violations are properly fixed by Toyota. Currently, we have more than 65 2010-2015 Prius vehicles on ‘stop sale’ order as we refuse jeopardize the safety of anyone who depends on our dealerships.
We remain committed to doing the right thing for each of you as our valued customers.
If you have experienced a loss of power or unintended deceleration due to inverter failure, we encourage you to file a complaint with the National Highway and Traffic Safety Administration at:
You can also call their hotline at 1-888-327-4236.
You may also voice concerns or seek guidance from Toyota on their hotline at 1-800-331-4331.